Digitalization in business is the new norm. And companies must take advantage of all the tools available to deliver the best customer experiences.
Just being “online,” however, is no longer a competitive advantage. Businesses must now plan the seamless integration of data across every department of their organization to obtain a complete picture of their customers. Keep these technological and digital trends in mind when creating, optimizing, or expanding your digital transformation strategy.
To gain a perspective on digitization in business triggered in 2021 and beyond, let’s look at some numbers:
A survey by McKinsey in 2020 revealed that more agile companies, experiment with new technologies, and make heavier investments in digital technologies are twice as likely to report outsize revenue growth than their competitors.
Thus, the digital transformation of businesses acts as a central pillar of success.
Find out the nine trends to keep in mind when creating your strategy on digitalization in business. Download the infographic today!